DD-Router Transparent

Troubleshooting

1) Press the “Firmware Update” link to download to your PC the latest available firmware for your router.
2) Disconnect your PC from the internet.
3) Connect your PC to the LAN port of the router and log into the web interface.
4) Navigate to Management -> ‘Upgrade’ and click ‘Browse’ in the ‘Select file’ field.
5) Navigate to the firmware file you downloaded in step 1 above and select it.
6) Click the ‘Upgrade’ button.
7) Once the firmware file has uploaded, the router will reboot and be running the new firmware.

Don’t remove power to the router while it is being flashed with new firmware and if using your laptop, make sure the battery does not run out.

 

 

 

Firmware File
Version
26 (4/27/15) Download
Manual
WRT300N-DD
User Guide View
Helpful Information

8 Digit PIN

When setting up a new router for the first time, your computer may ask for an 8 digit PIN number. It’s your computer’s Microsoft operating system trying to set up WPS. ReadyNet does not consider WPS as secure as other security methods to protect your network so has disabled WPS by default. After selecting the network name (SSID) to which you want to connect, a small screen will pop up asking if you want to set up your network.

PIN Request

Click on “Connect to the network without setting it up”. Another screen will pop up asking for your passphrase or network key. Type in the passphrase shown in the user manual or on the label on the bottom of your router and click on “Connect”.

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Problem Connecting or Getting Internet after Changing Settings

After changing router settings, it sometimes helps to reboot the router. You may also need to reboot your computer. In some instances, you may need to reboot your Internet Service Provider modem or access device.

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WPS Disabled By Default

WPS is disabled by default on all ReadyNet routers. To enable it, log into the router’s user interface and go to the wireless section. In the D6 router, go to Wireless Advanced and click the Enable WPS box. If you want to use push button setup, click in the box Disable PIN. Then click Apply Changes.

In the DD router, go to WIRELESS>WPS and select Enable; then Apply. If in WPS Config, the option is Disable; then WPS is active on your router. If it is Enable; then click Apply. The WPS PIN is the last line in the WPS Summary section on this page.

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Power Outage

Power outages can cause some routers to reset to factory default. Use factory default settings shown on the bottom of the router or in the QIG to connect to the router. Once connected, you can log in to the user interface and change the network name, password or other settings as needed.

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Power Light Is Red – WRT300N-DD

When the WRT300N-DD is turned on, the PWR LED is red.

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Slow or Intermittent Internet Speed

Connect your computer directly to your Internet Service Provider’s modem using an Ethernet cable. Using your Internet browser, go to www.speedtest.net to test the Internet speed provided to you by your ISP. If the speed is slow or intermittent, you may want to contact your ISP.

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Connected to Router but No Internet

When two routers are in a daisy chain configuration, they cannot have the same LAN IP address or one of them won’t work.

Make sure the Ethernet cable from your Internet Service Provider’s modem is connected to the WAN port on the router.

Check WAN IP address on the router user interface Status page. If there is no WAN IP address, there may be an IP address conflict with the Service Provider modem or another device on the network. Change the IP address to 192.168.10.1, reboot your computer, disconnect Ethernet cable from computer, then try to connect wirelessly and surf.

If no WAN IP address, you may need to set up MAC Clone (for the WRT300N-DD go to WAN>Dynamic IP Setting) in the router’s user interface.

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Unable to Connect to Router

If you did not check the Connect Automatically box when setting up your router, you may need to reconnect to the router.

Look for the network name (SSID) of the router, either the router’s factory default SSID or a network name you have set up.

Reset the router to factory default settings and try to connect.

You may not be able to connect to the network because your computer, tablet, smart phone or other device has cached some old settings and tries to access those settings when you attempt to connect. By deleting that connection, you will be able to log in with new settings. Search for wireless connections, right-click on the network name, select Forget This Network. Click on the network name and select Connect. You can leave the box checked to connect automatically if you wish. You will be asked for a security key/passphrase. Type in the passphrase where indicated and click on Connect. This should connect you to the wireless network and you should be able to surf the Internet.

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No Wireless Broadcast

If the router network name (SSID) is not visible to your wireless devices (computer, tablet, smart phone, etc.), the broadcast function of the router may have been turned off. Check the router LED display panel for the Wi-Fi or Wireless light. If not on, log in to the user interface, navigate to Wireless and verify the broadcast and Wi-Fi functions are turned on.

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Firmware Updates

Periodically there are updates to router firmware. These updates are posted in the Support section on ReadyNet’s website (www.readynetsolutions.com) by router model. You may have the latest version of firmware on your router. Log in to the router’s user interface and check the Status page for the version on your router. If you do not have the latest version, download the latest firmware version to your desktop then navigate to Management or Administration to upload the firmware.

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Setting/Changing Security – WRT300N-DD

To set up or change security settings, such as your network password, bring up a web browser and type 192.168.1.1 into the URL field at the top of the browser. Log in to the DD’s user interface using “admin” for the User ID and “admin” for the Password. Click on Wireless in the left-side menu; then click on Wireless Security. Enable security, select WPA-PSK/WPA2-PSK as the Security Mode. This will activate a field to enter your Passphrase. Enter a passphrase of your choosing and record it for future reference as you will need it to connect your wireless devices. The passphrase needs to be at least 8 characters and we recommend you use both numbers and letters. Click on Apply. Your router is now configured. If you are connected wirelessly while doing this, you will lose the connection and the computer will not respond until you sign back into the wireless network using the passphrase. You may want to also change the SSID when you set up security as your computer may retain the previous settings and not allow you to connect. It is best to make changes to the router while your computer is connected to the router with an Ethernet cable so you maintain connection throughout the process.

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Wi-Max and ReadyNet Routers

If your Wi-Max device provides an Ethernet hand-off, that Ethernet connection can be used to connect to the router, otherwise the router will not associate wirelessly with the Wi-Max device.

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Change Router Network Password

Connect your computer to a LAN port on the router using an Ethernet cable. Log into the router’s user interface by bringing up a browser and typing 192.168.11.1 (192.168.1.1 for the WRT300N-DD) into the browser’s URL field. The login name and password are located in the QIG and on the sticker on the bottom of the router. On some WRT300N-D6 routers the user password was inadvertently left off the sticker; it is pz938qd6. Go to Wireless; then Security. You will be able to change the password on this page. Instructions for each router can be found in the QIG sent with each router and in the Support section of this website.

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Port Forwarding

You need a public WAN IP address for port forwarding to work. If unsure if your WAN IP address is public or private, contact your Internet Service Provider. If the WAN IP is not a public IP, it, and all internal devices connected to the router, will not be available to the outside world. If it is a public WAN IP address, all devices will be available to the outside world. The following are some common private IP ranges;

192.168.0.0 – 192.168.255.255

172.16.0.0 – 172.31.255.255

10.0.0.0 – 10.255.255.255

100.64.0.0 – 100.127.255.255 [This range is used by HughesNet for Carrier Grade NAT]

Once in the user interface, you can generally navigate to the Network tab, then Firewall tab and then Port Forwards. Enter values for Name, Protocol, External Port, Internal Address, and Internal Port. Then click Save & Apply. Any requests that come to the router’s WAN connection on the specified port will be forwarded to the IP address and port specified on the LAN side.

Xbox Live requires the following ports to be open:

Port 88 (UDP)
Port 3074 (UDP and TCP)
Port 53 (UDP and TCP)
Port 80 (TCP)
Port 500 (UDP)
UDP Port 3544 (UDP)
UDP Port 4500 (UDP)

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Port Forwarding Example for the WRT300N-DD

Here are instructions for setting up port forwarding in the WRT300N-DD.

  1. Log in to the router user interface.
  2. Navigate to Advanced Settings>Port Forwarding.
  3. In the first table, which is Port Forwarding, enter the first port forwarding. The IP address to enter is the IP address of your device (Xbox, PS3, etc.). You can find it in the Network settings of the device.
  4. Click Apply.
  5. Repeat steps 3 and 4 for each of the port forwards you need.

The screen shot below shows the port forwarding set up on a DD router for a device on the internal network on 192.168.11.100 for port 81.

Port Forwarding Screen Shot DD

To access port 81 running on the internal IP address from the outside (WAN side), find your WAN IP (Status>WAN IP Address) and then simply use http://WAN_IP:81/(replacing WAN_IP with Status>WAN IP Address).

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Repeater Mode – WRT300N-DD

Use the following steps to set up the WRT300N-DD in repeater mode with a second WRT300N-DD.

Configure your primary WRT300N-DD router. This router will be the access point.

  1. Log in to the user interface and navigate to Wireless>Basic
    1. Set the Frequency (Channel) field to 9.
    2. Write down or copy the BSSID field; then click Apply.
  2. Navigate to Wireless>Wireless Security
    1. Set Security Mode to WPA-WPA2-PSK.
    2. Set WPA Algorithm to AES.
    3. Set Pass Phrase to 123456789; then click Apply.
  3. Navigate to Wireless>WDS
    1. Set WDS Mode to Lazy Mode.
    2. Change the first Encryp Type to AES.
    3. Set the first Encryp Key to 12345678; then click Apply.

Configure the repeater WRT300N-DD by connecting your computer to one of repeater DD’s LAN ports.

  1. Log in to the user interface and navigate to Network>IP Address
    1. Change IP Address to 192.168.1.2
    2. Change DHCP Type to Disable; then click Apply.
    3. Change your computer to a static IP address such as 192.168.1.99, subnet of 255.255.255.0, and gateway of 192.168.1.1. Open your browser and type in 192.168.1.2, which is the new IP of the repeater DD.
  2. Navigate to Wireless>Basic and set the Frequency (Channel) field to 9, then click Apply.
  3. Navigate to Wireless>Wireless Security
    1. Set Security Mode to WPA-WPA2-PSK.
    2. Set WPA Algorithm to AES.
    3. Set Pass Phrase to 123456789; then click Apply.
  4. Navigate to Wireless>WDS
    1. Set WDS Mode to Repeater Mode.
    2. Set first Encryp Type to AES.
    3. Set first Encryp Key to 123456.
    4. Set first AP MAC Address to the BSSID of the primary DD router; then click Apply.
  5.  From a command prompt on your computer
    1. Ping LAN IP of the primary DD router (192.168.1.1).
    2. Ping WAN IP of the primary DD router.
    3. Ping google.com.
    4. Surf to an Internet web address.
    5. Change your computer back to DHCP. After your computer is assigned an IP, surf to another Internet web address.

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Calling Over Wi-Fi – WRT300N-DD

Use the following steps to configure the WRT300N-DD router to function with calling over WI-Fi offered by cellular telephone companies.

  1. Log in to the DD user interface and navigate to Wireless>Advanced>click button WMM Configuration.
  2. In the window that pops open, change the first table, which is titled WMM Parameters of Access Point, as follows (see screen shot below):
    1. Change the value of the column CWMin and row AC_VO to 1
    2. Change the value of the column CWMAX and row AC_VO to 3

DD Screen Shot WMM Parameters

  1. Click the Apply button and the router will now save these settings and reboot.

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LAN and WAN

The router has two interfaces, WAN and LAN; each with a different MAC address. LAN is a bridged grouping of the 4 LAN Ethernet ports and the Wi-Fi interface. WAN and LAN have distinct MAC addresses and they are sequential. That is layer 2 of the OSI model. Layer 3 is where IP addresses come into play. By default, the WAN port is set for DHCP. If not connected, there is no IP address, Subnet or Gateway. However, for the LAN side the Layer 3 part is configured. If you go to LAN>LAN Settings you see that the LAN interface is statically assigned its IP and Subnet Mask. In addition, there is also a DHCP server running on the LAN interface and assigning IP addresses from the same network as that of the LAN IP address. This allows you to connect to one of the LAN ports or via Wi-Fi and access the web interface of the router. That is why you see 4 categories with information in the LAN section of the Status page.

To get a list of the devices connected to the LAN of the router, go to LAN>DHCP Server and look at the DHCP client list table.

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Convert WRT300N-DD to dd-WRT

To change stock WRT300N-DD firmware to DD-WRT do the following:

  1. Make sure the WR300N-DD router is connected to the internet via the WAN port
  2. Log into the router (default username and pass is admin) with your browser at the address http://192.168.1.1
  3. Click Advanced Settings.
  4. Click System Command.
  5. In the Command field type (copy-n-paste) the following command:

wget -O /var/firmware ftp://ftp.dd-wrt.com/betas/2014/06-23-2014-r24461/Aceex-NR22/firmware.bin ; mtd_write -r write /var/firmware Kernel

Click the Apply button.

  1. Wait about 5 minutes and then restart your browser and navigate again to http://192.168.1.1
  2. The router will now be running dd-WRT.
  3. The default username and password for dd-WRT are root and admin.

 

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Changed Settings and Now I Can’t Connect

Sometimes when settings are changed there are unintentional changes that cause connection problems. The following steps may help restore connections.

1 – Verify cables are in the correct ports on the ReadyNet router (Internet Service Provider modem is plugged into the blue/WAN port on the router). If not, change and test for Internet.

2 – Verify your Internet service is active by plugging your computer directly into your ISP’s modem and surfing the Internet. If no Internet, contact your ISP.

3 – Reconnect all Ethernet cables and connect your computer to one of the yellow/LAN ports on the ReadyNet router by Ethernet cable.

4 – Reset the ReadyNet router to factory defaults by pressing the reset button on the back of the router (press for 15 seconds and wait for 1 minute while router reboots). Then test for Internet. If successful, you can change the network name and passphrase if desired.

5 – When connecting wirelessly, you may need to “Forget the Network” on your wireless device to clear the cached settings for that network, and then input the network’s passphrase.

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DirecTV DVR Won’t Connect to Wireless Router

When connecting your DVR to a wireless network, the DVR will save the network connection settings. Changing to another Internet Service Provider, replacing your Wi-Fi router, or changing settings on your wireless router such as SSID (network name) or passphrase may crate an error condition (86-883) when trying to connect your DVR to your wireless network. You may need to reset your DVR network connections to factory default.

From http://forums.directv.com/thread/11252257 – “On your DirecTV DVR press: MENU ➜ SETTINGS & HELP ➜ SETTINGS ➜ NETWORK SET UP ➜ RESTORE DEFAULTS ➜ CONNECT NOW ➜ GET CONNECTED ➜ WIRELESS. The receiver will then scan for Wi-Fi networks and should find yours. Once it finds your SSID, select your network name. If your network is secured, it will ask you to type in your password. If successful, you will get a message that says ‘congratulations, your receiver is connected to the Internet’. Note that your SSID and/or password cannot have any spaces and/or special characters.”

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